
Automotive Service Director
1 day ago
Evolve Consulting Services seeks a highly skilled and experienced Automotive Service Director to oversee the service, parts, and customer support functions in the Middle East.
About the RoleThis is a key leadership position responsible for ensuring a seamless, high-quality customer experience after a purchase.
- The aftersales manager oversees the service, parts, and customer support departments to ensure efficiency and profitability.
- Develop and implement aftersales strategies to enhance customer retention and revenue growth.
- Ensure dealership aftersales operations meet or exceed industry benchmarks and customer expectations.
- Monitor key performance indicators (KPIs) related to service operations, customer satisfaction, and financial performance.
- Manage service department budgets, forecasts, and financial reports.
The successful candidate will be responsible for:
- Overseeing the service, parts, and customer support departments.
- Developing and implementing aftersales strategies.
- Ensuring compliance with manufacturer service and warranty guidelines.
- Driving workshop efficiency by optimising labour hours and job allocation.
- Handling escalated customer complaints and implementing service improvement initiatives.
To be considered for this role, applicants must have:
- Bachelor's degree in Automotive Engineering, Business Management, or a related field.
- 7+ years of experience in aftersales, service management, or dealership operations.
- Proven track record in team leadership, financial performance, and customer retention strategies.
- Strong leadership and team management capabilities.
- Excellent financial acumen and cost control expertise.
- Customer service excellence and conflict resolution skills.
-
Automotive Business Development
2 days ago
Kuwait City, Al Asimah Al-Zayani Automotive Full timeAutomotive Sales ExpertiseWe are seeking an experienced Sales Executive to join our team at Al-Zayani Automotive. Key responsibilities include collaborating with the sales team to identify new business opportunities, analyzing sales records, and ensuring accurate financial reporting.Responsibilities:Maintain strong relationships with dealers, other...
-
Automotive Sales Director
5 days ago
Kuwait City, Al Asimah Al-Sayer Group Full timeAbout the Role:We are seeking an experienced Automotive Sales Director to join our team at Al-Sayer Group. As a key member of our sales team, you will be responsible for driving sales growth and revenue expansion across our vehicle sales division.Key Responsibilities:Develop and implement strategic sales plans to achieve business objectivesLead a...
-
Customer Service Representative
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeJob DescriptionThis is a full-time, on-site role at Al Zayani Automotive in Kuwait City. The successful candidate will be responsible for delivering exceptional customer support and maintaining a high standard of customer service on a day-to-day basis.Key Responsibilities:Provide prompt and efficient assistance to customers via phone calls, ensuring all...
-
Service Desk Agent
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeJob SummaryThis role offers an exciting opportunity to join Al Zayani Automotive's team as a Customer Service Advisor. Reporting to the Call Service Manager, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:Handle incoming customer calls, responding promptly and...
-
Customer Service Advisor
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeWORKING HOURS: 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)CLOSING DATERole DescriptionThis is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City. The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer...
-
Automotive Service Operations Manager
14 hours ago
Kuwait City, Al Asimah Evolve Consulting Services Full timeEvolve Consulting ServicesA leading consulting firm in the automotive industry seeks an experienced Aftersales Manager to oversee service, parts, and customer support functions.The ideal candidate will have a strong background in team leadership, financial performance, and customer retention strategies.Develop and implement aftersales strategies to enhance...
-
Frontline Support Specialist
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeAbout UsWe are Al Zayani Automotive, a leading provider of luxury automotive services in Kuwait City. Our team is dedicated to delivering exceptional experiences to our valued customers.Role Overview:This is an exciting opportunity to join our team as a Customer Service Advisor. As a key member of our front-line support team, you will play a crucial role in...
-
Automotive Service Director
15 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeHealthCare Dynamics Gen. Trading Company W.L.L is seeking an experienced professional to lead our aftersales operations in the GCC region.About the JobThis role involves overseeing service, parts, and customer support functions to ensure a seamless, high-quality customer experience after a purchase.The ideal candidate will have 7+ years of experience in...
-
New and Used Car Sales Executive
2 days ago
Kuwait City, Al Asimah Al-Zayani Automotive Full timeNew and Used Car Sales ProfessionalSales Executives play a vital role in assisting the sales team at Al-Zayani Automotive. Key responsibilities include managing all aspects of car sales, including marketing, inventory management, customer service, vehicle financing, and more.Key Responsibilities:Meet and exceed sales targets by developing and executing...
-
Automotive Equipment Supervisor
4 days ago
Kuwait City, Al Asimah Client of Asian Power Full timeJob DescriptionThe role of Automotive Equipment Supervisor is to oversee the maintenance and repair of various types of automotive and mobile equipment. The ideal candidate will have a strong background in mechanical engineering and experience in supervising teams.Responsibilities include:Maintaining records related to work performedTroubleshooting causes of...
-
Car Sales Specialist
2 days ago
Kuwait City, Al Asimah Al-Zayani Automotive Full timeCar Sales Specialist RoleSales Executives play a vital role in assisting the sales team at Al-Zayani Automotive. Key responsibilities include managing all aspects of car sales, including marketing, inventory management, customer service, vehicle financing, and more.Key Responsibilities:Maintain strong relationships with dealers, other departments, and...
-
Client Care Coordinator
7 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeRole DescriptionWe are seeking a highly motivated and skilled Customer Service Advisor to join our team at Al Zayani Automotive. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and contributing to the growth and development of our business.Key Responsibilities:Provide excellent customer...
-
Automotive Industry Expert
14 hours ago
Kuwait City, Al Asimah Alliance International Consulting Firm Full timeWe are seeking a seasoned Automotive Industry Expert to join our team at Alliance International Consulting Firm. The ideal candidate will have 3-5 years of experience in the automotive sector and be able to provide exceptional customer experiences.Responsibilities:To lead customer engagement initiatives and drive business growth through excellent customer...
-
Automotive Sales Representative
15 hours ago
Kuwait City, Al Asimah Alliance International Consulting Firm Full timeAt Alliance International Consulting Firm, we are seeking a highly motivated Automotive Sales Representative to join our team. As a key member of our sales department, you will be responsible for utilizing inbound and outbound telephone calls to persuade customers to purchase our company's products and services.You will generate leads for our outside sales...
-
Quality Control Manager Automotive
2 days ago
Kuwait City, Al Asimah Vectrus Full timeRequirements: To be successful in this role, candidates must have a strong background in automotive repair and maintenance. They should possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. Additionally, candidates should have:A minimum of Five (5) years' experience in Automotive Repair,...
-
Customer Service Director
4 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob OverviewInaya Medical Center seeks a seasoned Customer Service Director to lead the daily operations of the front desk and patient support services. This role ensures exceptional patient satisfaction by supervising a team of customer service representatives, streamlining processes, and maintaining a welcoming environment.
-
Sales Executive
2 days ago
Kuwait City, Al Asimah Al-Zayani Automotive Full timeAs a Sales Executive, you assist the sales team in selling new and used cars to customers. This includes managing all aspects of car sales, including marketing, inventory management, customer service, vehicle financing, etc. You will be responsible for maintaining an excellent working relationship with our clients and providing exceptional customer service...
-
Emergency Services Director
3 days ago
Kuwait City, Al Asimah Vectrus Full timeOverviewThis position is physically located in Kuwait in support of LOGCAP. Responsible for the overall leadership, management, administration, and training of the Program's Installation Operations Directorate, consisting of Security Services (including Residential and Range Security), LOGCAP V Operations, Fire Services, Emergency Dispatch, and Emergency...
-
Director of Fire Emergency Services
14 hours ago
Kuwait City, Al Asimah Vectrus Full time**Job Title:** Director of Fire Emergency ServicesVectrus is seeking a highly skilled and experienced Director of Fire Emergency Services to join our team. In this role, you will be responsible for overseeing all aspects of fire emergency services, including training, certification, and emergency response.Key Responsibilities:Develop and implement...
-
Top Automotive Sales Director
14 hours ago
Kuwait City, Al Asimah Al Mulla Group Full timeJob DescriptionThe role of a Sales Manager – Top-End Vehicle at Al Mulla Group requires an individual with exceptional leadership skills, a strong customer-centric approach, and a deep understanding of the luxury automotive retail market. This is a senior position that demands strategic thinking, excellent communication skills, and the ability to drive...