Systems Support Specialist
4 weeks ago
This position is responsible for providing technical support and maintenance for computer systems and networks. The ideal candidate will have a strong understanding of information systems products and services, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Provide technical support and maintenance for computer systems and networks
- Diagnose and resolve technical issues in a timely and efficient manner
- Communicate technical information to users in a clear and concise manner
- Escalate complex technical issues to senior technical staff as needed
- Maintain and administer enterprise applications and systems
Requirements:
- High school diploma or equivalent required
- Three years or more related experience required
- CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ certifications required
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and problem-solving skills
Working Conditions:
- Must be capable of working in extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit
- Indoor and/or outdoor environment with very adverse and harsh conditions
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