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Resort Concierge Lead
11 hours ago
About Us
Four Seasons Hotels and Resorts is driven by a passion for excellence, fostering a world-class employee experience through a company culture that values individual growth and teamwork.
Experience Luxury in Kuwait
Nestled in the heart of Kuwait City, our hotel provides an oasis of tranquility. This unique blend of Middle Eastern architecture, art, and modern design creates a resort-like atmosphere, offering expansive rooms, top-notch amenities, and breathtaking city views.
Key Responsibilities
- Oversee bell staff to ensure seamless guest arrivals and departures, effective luggage handling, and follow-up on guest requests.
- Engage with guests in a professional and courteous manner, addressing their queries and resolving issues efficiently.
- Collaborate with colleagues to deliver outstanding service, providing accurate information and exceeding guest expectations.
- Develop strong relationships with local partners to enhance the guest experience.
- Staying organized and managing multiple tasks simultaneously.
We're Looking for Someone Who
- possesses excellent communication and interpersonal skills.
- has experience working in a fast-paced, dynamic environment.
- can think critically and solve problems efficiently.
- is fluent in English and Arabic, with the ability to communicate effectively with diverse groups.
- thrives in a team-oriented setting, valuing collaboration and mutual respect.
- has a keen eye for detail and maintains a positive attitude in challenging situations.
Benefits and Perks
- Full-board shared accommodations in a high-standard compound.
- Invitations to exclusive events and social gatherings.
- Paid home leave tickets.
- Employee meal plans and complimentary room stays at Four Seasons properties.
- Transportation to and from work, including free Wi-Fi in buses and accommodations.
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