Hotel Operations Manager

1 day ago


Kuwait City, Al Asimah InterContinental Hotels Group Full time
Job Description:

Vignette Collection, a leading luxury hotel brand, is seeking a skilled Hotel Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotels.

Key Responsibilities include:

  • Monitoring daily arrivals and coordinating with the Housekeeping Manager to ensure efficient room allocation.
  • Conducting regular training sessions for new joiners and guiding the team on how to perform tasks according to hotel service standards.
  • Maintaining effective communication with other departments to ensure seamless hotel operations.
  • Confirming daily arrivals in occupancy reports to determine task allocation for Housekeeping Attendants.
  • Supervising and inspecting the work of team members to maintain high standards of order, hygiene, sanitation, cleanliness, and aesthetic value throughout all service areas.
  • Ensuring the immaculate appearance of all areas of responsibility and caring for all details.
Required Skills and Qualifications:

To succeed in this role, you should possess excellent communication skills, be able to solve problems effectively, and be fluent in the local language. You should also have good literacy and numeracy skills, be tech-savvy, and flexible with regards to working hours, including night shifts, weekends, and holidays.

In addition, you should have a high school diploma or equivalent qualification and ideally one year of experience in a front desk or guest service position. You may also need to lift, push, and pull heavy objects up to 50lbs (23kg), which requires physical strength and stamina.



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