Client Account Specialist
1 week ago
We are seeking a meticulous and client-focused professional to join our team. In this role, you will ensure seamless account management, deliver exceptional client service, and collaborate across departments to maintain operational excellence.
The ideal candidate will have a strong understanding of the financial services industry and be proficient in both Arabic and English. They will possess exceptional attention to detail and data accuracy, as well as strong interpersonal, communication, and negotiation abilities.
The role involves handling the process of opening new client accounts efficiently, monitoring and overseeing client accounts and financial transactions, responding to customer queries, and updating customer data using internal systems. The successful candidate will also be responsible for coordinating with department heads and teams to respond to customer inquiries and resolve pending transactions.
This is an excellent opportunity for a motivated individual to join a collaborative team where expertise drives client trust and operational success. We offer a competitive environment focused on growth and excellence.
Key Responsibilities:
- Efficiently handle the process of opening new client accounts.
- Monitor and oversee client accounts and financial transactions.
- Respond to customer queries and provide timely, accurate, and professional support.
- Update customer data using internal systems.
- C coordinate with department heads and teams to respond to customer inquiries and resolve pending transactions.
Requirements:
- Bachelor's degree in a relevant field.
- Completion of advanced training programs in the client service or brokerage companies.
Experience:
- Minimum of 4 years of professional experience in the financial services industry or a similar role.
- Proficient in both Arabic and English.
Skills:
- Exceptional attention to detail and data accuracy.
- Strong interpersonal, communication, and negotiation abilities.
- Ability to multitask, problem-solve, and perform under pressure.
- Organizational agility and a client-first mindset.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
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