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Client Account Professional

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Account Management Specialist

We are seeking a highly skilled Account Management Specialist to join our team. In this role, you will be responsible for managing client accounts and financial transactions, ensuring data accuracy and compliance.

The ideal candidate will have a detailed-oriented approach with high accuracy standards, strong interpersonal, communication, and negotiation skills, as well as the ability to multitask, problem-solve, and perform under pressure.

Key Responsibilities:

  • Manage client accounts and financial transactions: Ensure accurate and timely processing of client account information and financial transactions.
  • Maintain data accuracy and compliance: Verify and update client data in internal systems to ensure accuracy and compliance with relevant regulations.
  • Provide exceptional customer service: Respond to customer inquiries and resolve pending transactions in a professional and timely manner.
  • Collaborate with department heads and teams: Work closely with other departments to achieve shared goals and respond to customer inquiries.
  • Prioritize continuous client satisfaction: Proactively identify opportunities to improve client satisfaction through effective communication and follow-up.

Requirements:

Qualifications:

  • Bachelor's degree in a relevant field, such as business administration or finance.
  • Completion of advanced training programs in client service or healthcare operations.

Experience:

  • Minimum 4 years of professional experience in the healthcare industry or a similar role.
  • Proficiency in both Arabic and English languages.

Skills:

  • Detailed-oriented approach with high accuracy standards.
  • Strong interpersonal, communication, and negotiation skills.
  • Ability to multitask, problem-solve, and perform under pressure.