Director of Support Services

5 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary

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The Operations Manager is a critical member of the Community Services Directorate, supporting LOGCAP operations in Kuwait. This position will assist the Community Services Sr. Director in managing the day-to-day operations of assigned services, including Health Services Administration, Postal Services, MWR Recreation & Athletics, Shelter & Billeting, Laundry Services, and Custodial Services.

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Key Responsibilities

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  2. Support the Community Services Sr. Director in leading the team and executing all CSD functions, including problem resolution, planning, execution, and leadership across the Area of Responsibility (AOR).">
  3. Ensure compliance with contractual requirements, applicable policies, procedures, and guidelines.">
  4. Interface directly with the Customer for mission accomplishment and problem resolution on behalf of the Sr. Director.">
  5. Direct and supervise support resources for project assignments and activities.">
  6. Implement and ensure quality assurance directives are compliant.">
  7. Define and implement program schedules.">
  8. Coordinate with the Contracting Officer's Representative (COR)/Principal Contracting Officer's Representative (PCOR) as needed.">
  9. Provide leadership, consultation, and mentoring to assigned personnel, fostering a culture of continuous improvement.">
  10. Oversight of the CSD Operations Staff and mentorship of CSD Ops and Department Admin staff.">
  11. Provide guidance and clarification on tasks, projects, new company procedures, and processes.">
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Requirements

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  • MINIMUM QUALIFICATIONS:">
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    • Education/Certifications: A Bachelor's Degree or related experience in Community Services Management.">
    • Must be eligible to obtain and maintain a Kuwait Driver's License.">
    • Must have a current and active SECRET Security clearance.">
    • Minimum 7 years' experience in Customer services roles, such as Medical Administration, MWR, Postal, Hotel, or Billeting Operations.">
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  • Experience:">
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    • Prefer experience in planning, supervising, managing, and conducting overseas Community Services operations.">
    • Deployment to Southwest Asia (SWA) experience preferred.">
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  • Skills:">
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    • Excellent oral and written communication skills.">
    • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.">
    • Knowledgeable of how to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.">
    • Proficiency in MS Office and/or other related applications.">
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Work Environment

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  • Duties will involve working outdoors with potential exposure to extreme climatic conditions, including frequent dust storms and high temperatures.">
  • Normal work week is 48 hours but must be able to work overtime or nights as required.">
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Physical Demands

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  • Must be able to lift 25lbs continuously and 50lbs intermittently.">
  • Required to observe all safety and health requirements for office environment.">
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Commitment To Diversity And Inclusion

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Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.



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