Desktop Support Technician

2 days ago


Muḩāfazat al Jahrā, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time
About the Team

We are seeking an IT Help Desk Support professional to join our team at American International University. As a key member of our IT department, you will be responsible for providing technical support to faculty and staff.

Key Skills:
  1. Excellent technical skills in desktop computers and peripherals
  2. Strong knowledge of domain access and email services
  3. Ability to administer Active Directory and manage user accounts
  4. Experience in deploying and configuring PC systems
  5. Ability to maintain and troubleshoot network servers and equipment
  6. Skills in developing and delivering training programs for grade quick and edline
  7. Ability to support administrators plus and provide IT-network maps
  8. Skills in configuring laptops and projectors for presentations
  9. Ability to test and validate new application updates
  10. Skills in providing IT orientation for new staff members
Technical Specifications:
  1. SharePoint Server
  2. IT Helpdesk System
  3. TAMS – Time Attendance System
  4. Interactive Board Application
  5. Windows Update Server
  6. Follett Destiny Library Manager Program
  7. ID Card Management Application
  8. Nortel BCM Telephone Exchange Application
  9. Café Terminal
  10. Textbook Distribution Server
  11. SMS Manager
  12. Symantec Backup Application
  13. NO32 Anti-virus Application
  14. Bell System
  15. CCTV System
Education:
  1. BS degree in computer science or equivalent experience
  2. Training certificate(s) related to IT Help Desk Support
  3. 3-5 years of experience administering help desk


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