IT Infrastructure Specialist

11 hours ago


Muḩāfazat al Jahrā, Kuwait NANA Regional Corporation Full time
About the Role

NANA Regional Corporation is seeking a skilled ADPE Technician to join our team in Kuwait. As an ADPE Technician, you will be responsible for providing professional laptop and desktop support, as well as exceptional customer service to military and civilian customers.

Key Responsibilities
  1. Troubleshoot hardware problems and repair or refer to another repair facility as appropriate.
  2. Install, configure, and maintain DOD-approved communications software on government computers.
  3. Configure network printers and ensure proper user access.
  4. Join client computers to Microsoft Active Directory domains.
  5. Configure Microsoft Outlook and manage personal folders in all versions of Outlook.
  6. Install, configure, and maintain security software on military computer systems.
  7. Repair and maintain desktop and laptop hardware.
Requirements
  • Must be a US citizen with an active Secret, or higher level, security clearance.
  • High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
  • Valid U.S. passport, valid International Driver's Permit (IDP), valid U.S. driver's license, and the ability to successfully pass a police clearance check and medical qualifications.
  • Demonstrated strong customer service skills are mandatory.


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