Highly Skilled IT Professional

18 hours ago


Muḩāfazat al Jahrā, Kuwait NANA Regional Corporation Full time

Job Overview

NANA Regional Corporation is seeking a highly skilled ADPE Technician to work in Kuwait.

About the Role

This position requires a professional with expertise in providing laptop and desktop support, as well as customer service to military and civilian clients. The successful candidate will troubleshoot hardware problems, repair or refer them to another repair facility when necessary. Additionally, they will install, configure, and repair software issues for Windows operating systems (OS) and Microsoft Office 2007.

The technician will also be responsible for troubleshooting and resolving network connectivity issues at the desktop level, joining personal computers (PCs) to local domains as required, and configuring local PC connections to network printers. They will perform custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as needed, troubleshoot Microsoft Exchange Server connectivity issues, and install and troubleshoot other software and peripheral devices as required by the customer.

Key Responsibilities

  1. DOD-Approved Communications Software Configuration: Install, configure, and maintain DOD-approved communications software on government computers, configuring the network to allow proper user access.
  2. Network Printer Configuration: Install and configure network printers.
  3. Computer System Stability: Ensure both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
  4. Domain Joining: Join client computers to Microsoft Active Directory domains.
  5. Microsoft Outlook Configuration: Configure Microsoft Outlook and manage personal folders in all versions of Outlook.
  6. Security Software Maintenance: Install, configure, and maintain security software on military computer systems.
  7. Hardware Repair and Maintenance: Repair and maintain desktop and laptop hardware.
  8. Additional Duties: Perform other duties as assigned.

Requirements

  1. US Citizenship: Must be a US citizen with an active Secret, or higher level, security clearance.
  2. Education and Experience: High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
  3. State-Side Requirements: Valid U.S. passport, valid International Driver's Permit (IDP), valid U.S. driver's license, and the ability to successfully pass a police clearance check and medical qualifications.
  4. In-Country Requirements:
    1. Valid U.S. passport.
    2. Valid International Driver's Permit (IDP) or Kuwait-issued driver's license.
    3. Valid U.S. driver's license.
    4. Medical qualifications, self-identify current visa sponsor & employer.
    5. A copy of your Civil ID and/or work visa.
    6. You must be able to meet all health requirements.
    7. Must be able to pass a details medical and dental exam.
    8. Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
    9. Must have a working knowledge of Microsoft Office software.
    10. Demonstrated strong customer service skills are mandatory.


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