Cloud Success Strategist

15 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Overview

This is an exciting opportunity for a seasoned professional to join our Customer Experience & Success (CE&S) organization and contribute to empowering customers to accelerate their business value through differentiated customer experiences that leverage Microsoft's products and services.

Key Objectives
  1. Develop Strategic Relationships: You will build strong relationships with key customer stakeholders and technical professionals to drive quality solution delivery and health.
  2. Align Business Outcomes: You will work closely with customers to align their objectives with the current Microsoft portfolio of work in their account.
  3. Deliver Value: You will lead the delivery of program planning and customer-facing program reviews, prioritizing engagements and collaborating with key technical stakeholders to address customer outcomes and account priorities.
Requirements
  • Relevant degree in a related field
  • Significant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
  • Preferred qualifications include certifications in relevant technologies, service management, and project management


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