Bakery Operations Coordinator

2 days ago


Kuwait City, Al Asimah All Rights Reserved Bano Trading Co. Full time
Overview

We are currently seeking an experienced professional to join our team as an Academy Coordinator. The ideal candidate will have a strong background in administration, customer service, and event management.

About Us:

BanoPuratos is a rapidly growing company in the Middle East, with 354 employees in 7 countries, and a consolidated turnover of over $100 million in 2022. We are passionate about innovation, pioneering spirit, and core values that continue to propel our global ambitions. Our commitment to our communities is what makes working at BanoPuratos so rewarding.

About the Role:

This is a full-time position based at ABA Kuwait. The successful candidate will be responsible for supporting the Director and Chefs in managing the academy's daily operations, courses, and events.

Key Accountabilities:

  1. Course and Workshop Coordination: Plan, organize, and schedule courses, workshops, and masterclasses.
  2. Customer Relationship Management: Act as the point of contact for participants, handling inquiries, registrations, confirmations, and feedback.
  3. Marketing and Promotion Support: Collaborate with marketing teams to promote academy activities through social media, newsletters, and digital platforms.
  4. Event Execution: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
  5. Financial Administration: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses.
  6. Reporting: Prepare reports on course participation, attendee feedback, and financial performance.
  7. Data Management: Maintain accurate and updated records of participant information, course schedules, and attendance.
  8. SUPPLIER AND VENDOR COORDINATION.
  9. Quality Control: Support chefs in maintaining the highest quality standards for bakery and pastry sessions.
  10. Innovation and Improvement: Provide suggestions for continuous improvement of processes, participant experience, and course offerings.


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