
Bakery Operations Coordinator
3 days ago
We are seeking an experienced Academy Coordinator to join our team at ABA Kuwait. The successful candidate will be responsible for supporting the Director and Chefs in managing the academy's daily operations, courses, and events. Key responsibilities include planning, organizing, and scheduling courses, workshops, and masterclasses, handling inquiries, registrations, confirmations, and feedback from participants, collaborating with marketing teams to promote academy activities, managing on-site logistics during academy events, monitoring budget allocation for academy events and courses, preparing reports on course participation, attendee feedback, and financial performance, maintaining accurate and updated records of participant information, course schedules, and attendance in the learning management system, sourcing and liaising with vendors for event materials, catering, and service requirements, and providing suggestions for continuous improvement of processes, participant experience, and course offerings.
Key Responsibilities
• Course and Workshop Coordination: Plan, organize, and schedule courses, workshops, and masterclasses to ensure all resources, materials, and facilities are available for smooth execution.
• Customer Relationship Management: Act as the point of contact for participants, handling inquiries, registrations, confirmations, and feedback.
• Marketing and Promotion Support: Collaborate with marketing teams to promote academy activities through social media, newsletters, and digital platforms.
• Event Execution: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
• Financial Administration: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses to ensure adherence to financial guidelines.
• Reporting: Prepare reports on course participation, attendee feedback, and financial performance to provide actionable insights to the Director.
• Data Management: Maintain accurate and updated records of participant information, course schedules, and attendance in the learning management system.
• Supplier and Vendor Coordination: Source and liaise with vendors for event materials, catering, and service requirements for academy events.
• Quality Control: Support chefs in maintaining the highest quality standards for bakery and pastry sessions.
• Innovation and Improvement: Provide suggestions for continuous improvement of processes, participant experience, and course offerings.
What We Offer
We offer a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Our employees enjoy a competitive package and opportunities for growth and development.
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