Desk Operations Team Lead

1 week ago


Kuwait City, Al Asimah Vectrus Full time
Responsibilities
  • Dispatching Services: Dispatch initial responses to accidents or incidents, providing emergency notifications in accordance with the US Government notification matrix.
  • Communication Skills: Answer emergency and non-emergency phone calls via landline, VoIP, cell phone, and document them in the Computer Aided Dispatch System (CAD).
  • Reporting and Tracking: Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions outlined in general and special orders.


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