Rider Operations Manager

3 weeks ago


Kuwait City, Al Asimah Talabat Full time
About The Opportunity

A Rider Team Lead will assist the Rider Supervisor in managing rider performance, overseeing outsourced companies, and supervising Rider Coordinators.

Key Responsibilities:
  • Monitor and improve rider performance and compliance
  • Manage the rider roster, allocating shifts, breaks, and off-days
  • Develop plans to enhance low-performing riders' performance
  • Prepare late login lists and share them with partners
What We're Looking For:
  • Bachelor's degree holder
  • Strong communication skills in English and Arabic
  • 2-3 years of experience in the food/grocery tech industry
  • Proficient in Google Suite tools
  • Influential negotiation and public speaking skills
  • People management and stakeholder management skills
  • Data analysis and problem-solving abilities
About Talabat

Talabat is a leading local tech organization in the MENA region, delivering for millions of people across 9 countries with over 4,500 employees. We acquired by Delivery Hero in 2015 and have been innovating and creating new technologies for the betterment of the MENA region.

Why Work With Us?

We offer a competitive salary range between $30,000 - $50,000 per annum, depending on experience, plus additional benefits such as health insurance, retirement planning, and opportunities for career growth and development.



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