Talent Acquisition Manager
2 days ago
As a Talabat Rider Coordinator, you will be responsible for managing and improving the performance of allocated riders within a designated zone in a city. This role requires strong leadership skills, attention to detail, and the ability to analyze data to identify areas for improvement.
About the Role:
- Monitor and improve rider performance and compliance
- Lead rider recruitment for allocated zones
- Manage a team of rider coordinators and/or captains
- Supervise rider onboarding and training schedules with rider trainers and supervisors
- Inventory management and usage compliance of rider equipment
- Groom rider quality (behavior, appearance, professionalism, presentation)
- Set up performance improvement plans to enhance low-performing riders' performance
- Reduce customer complaints originating from riders
- Audit fleet appearance and rider behavior via on-ground visits
Requirements:
- Bachelor's Degree
- 1 year of experience in the food or grocery tech industry (preferable)
- Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc.
- Strong communication skills (written and verbal)
- English and Urdu language proficiency is required; Arabic is an added advantage
- Influencer and negotiator with good public speaking and presentation skills
Estimated Salary Range: $45,000 - $60,000 per annum, depending on location and experience.
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