Talent Acquisition Manager

2 days ago


Kuwait City, Al Asimah Iqtalent Full time
Talabat Rider Coordinator Job Description

As a Talabat Rider Coordinator, you will be responsible for managing and improving the performance of allocated riders within a designated zone in a city. This role requires strong leadership skills, attention to detail, and the ability to analyze data to identify areas for improvement.

About the Role:

  • Monitor and improve rider performance and compliance
  • Lead rider recruitment for allocated zones
  • Manage a team of rider coordinators and/or captains
  • Supervise rider onboarding and training schedules with rider trainers and supervisors
  • Inventory management and usage compliance of rider equipment
  • Groom rider quality (behavior, appearance, professionalism, presentation)
  • Set up performance improvement plans to enhance low-performing riders' performance
  • Reduce customer complaints originating from riders
  • Audit fleet appearance and rider behavior via on-ground visits

Requirements:

  • Bachelor's Degree
  • 1 year of experience in the food or grocery tech industry (preferable)
  • Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc.
  • Strong communication skills (written and verbal)
  • English and Urdu language proficiency is required; Arabic is an added advantage
  • Influencer and negotiator with good public speaking and presentation skills

Estimated Salary Range: $45,000 - $60,000 per annum, depending on location and experience.



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