Passenger Experience Manager

2 weeks ago


Kuwait City, Al Asimah Kuwait Airways Full time
Job Overview

The Airline Passenger Service Expert will be responsible for planning, directing, and coordinating an efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers' flights.

Main Functions:
  • DIRECTING COUNTER CHECK-IN ACTIVITIES: Directing counter check-in activities for OAL at Kuwait Airport for all regular and ad hoc flights.
  • COORDINATING PASSENGER HANDLING: Overseeing the handling of passengers, baggage, and cargo for incoming and outgoing flights.
  • ENSURING SMOOTH OPERATIONS: Coordinating with airport government officials, KAC sections/departments, and other carrier representatives to ensure smooth operations.

Qualifications:

  • Bachelor's degree in Administration of Science or equivalent.
  • 12 years' experience in passenger service including required training courses.


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