General Manager – Jazeera Passenger Terminal

Jazeera Airways, the Middle East's first privately-owned Low-Cost Carrier and owner/operator of Jazeera Terminal T-5 in Kuwait, is looking for a General Manager to head the Terminal and associated businesses.

With our team of energetic professionals having an insatiable drive to grow, we are determined to transform the Jazeera Passenger Terminal (T5), a fully owned and a state-of-the-art facility designed to serve over 7.5 million passengers annually by 2027 and expected to grow to a capacity of 10 million by 2029.

If you are a passionate leader whose vision resonates with ours, currently heading an airport Terminal with LCC operations, have P&L responsibility, and the thought of leading the transformation of T5 into a world-class facility excites you, we'd be delighted to meet you. To know more about the challenges this role presents, please see below.

Scope of the Job:

The General Manager is responsible for the safe, profitable, efficient, and cost-effective integrated management of Terminal 5. He/She is the Business Owner responsible for the Operational and Commercial aspects of the terminal while ensuring regulations are followed, and regulatory and safety procedures are implemented in accordance with the related aviation and government authorities.

The General Manager is the primary point of contact for Jazeera's Terminal 5 with government authorities, regulators, airline officials, and the public.

The General Manager must lead the effort of transforming Jazeera Terminal T5 into a best-in-breed company in terms of operations, profitability, and valuation.

Key Responsibilities:

• Provide strategic direction for development of the yearly business and operational plans considering safety and security outcomes, resource requirements, and other requirements from applicable external sources such as regulatory authorities.
• Develop and maintain an excellent level of financial operating performance through increased reliability and close working relationships with other divisions to maintain world-class service delivery.
• Oversee and maximize non-aeronautical revenue generation through lease of landside and airside retail spaces at T5 and related sites.
• Determine and implement quality control, safety, and security policies, and manage safety risks and security threats to terminal operations.
• Oversee projects and strategic initiatives related to expanding operations and/or enhancing revenue streams.
• Monitor expenditure to implement new projects and upgrade airport facilities.
• Oversee the management of necessary facilities, workspace, equipment, and supporting services to satisfy operational safety and security requirements.
• Implement rules and regulations concerning airport operations safety and security in accordance with General Aviation rules and regulations and liaise with the regulatory authority and airline operators on all matters concerning terminal operations.
• Responsible for terminal licensing processes, liaising with authorities to obtain approvals for facilities and operations.
• Measure effectiveness of all internal and external processes, producing timely, accurate, and complete reports on the operating condition of the company.

Requirements and Qualifications:

• Bachelor's degree or equivalent in Aviation/Terminal Management, or accreditation by the International Association of Airport Executives (IAAE). Master's degree is preferred.
• Minimum 15 years' experience in airport operations and airline industry, including at least 8 years running an Airport Terminal with P&L responsibility.
• GCC experience is a plus.
• Familiarity and experience with LCC operations & business model.
• Strong decision-making abilities, effective problem-solving, and negotiation skills.
• Excellent communication skills; bilingual (Arabic and English) preferred.
• Proven management & leadership skills.
• Proven track record of building consensus and effecting change.
• Knowledge of Civil Aviation rules and regulations is important.

Mid-Senior level

Full-time

Management and Strategy/Planning

Airlines and Aviation