Airport Passenger Experience Lead

1 week ago


Kuwait City, Al Asimah Kuwait Airways Corporation Full time

Kuwait Airways Corporation seeks a seasoned aviation professional to serve as Airport Passenger Experience Lead. This pivotal role involves overseeing the entire passenger journey, from arrival to departure, ensuring every interaction is smooth, efficient, and courteous.

Pivotal Responsibilities:

  1. Monitor and manage passenger traffic flow to minimize delays.
  2. Collaborate with immigration, customs, and security authorities to expedite passenger clearance.
  3. Develop and implement procedures to enhance overall passenger satisfaction.

Necessary Qualifications:

  • Bachelor's degree in Administration of Science or equivalent.
  • Proven track record of success in airport operations, preferably in passenger services.
  • Superior communication and interpersonal skills, particularly in English.


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Job OverviewThe Airline Passenger Service Expert will be responsible for planning, directing, and coordinating an efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers' flights.Main Functions:DIRECTING COUNTER CHECK-IN ACTIVITIES: Directing counter check-in activities for OAL at Kuwait Airport for all...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Role OverviewKuwait Airways seeks a highly experienced professional to manage airport operations related to passenger traffic and baggage handling, including ticketing, passenger and baggage check-in, preparation of ships' papers, and providing work direction for aircraft load planning and control.Main Activities:Control and coordinate airport operations,...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Senior Passenger Representative: We are looking for a highly skilled professional to join our team at Kuwait Airways. As a key member of the Ground Handling department, you will play a vital role in ensuring the smooth movement of passengers and baggage through Kuwait Airport.Main ResponsibilitiesControls on assigned shifts, airport operations related to...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Kuwait Airways is seeking an experienced Airport Operations Manager to oversee passenger services in the Ground Handling department. In this role, you will be responsible for controlling airport operations related to passenger traffic and baggage handling.Key ResponsibilitiesExercise financial authority at established levels to ensure efficient...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    We are recruiting for a Passenger Services Expert to join our team at Kuwait Airways. As a key member of the Ground Handling department, you will play a vital role in ensuring smooth airport operations.About the RolePerforms control duties and exercises financial authority at established levels.Liaises with Immigration, Customs, Security, and Health...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Job DescriptionKuwait Airways is actively recruiting for the position of Ground Handling Department Lead to oversee the efficient OAL Passenger Services function at Kuwait Airport.Key Responsibilities:Direct counter check-in activities, transit counter and releasing services for other carriers' flights.Oversee the handling of passengers, baggage, and cargo...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Role DescriptionThe Airport Services Director will lead the efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers' flights.Main Accountabilities:Ensuring the transit counter and staff have proper procedures/systems in place to facilitate the smooth and efficient movement of connecting...


  • Kuwait City, Al Asimah Jazeera Airways Full time

    Leading the TransformationJazeera Airways is committed to transforming Jazeera Passenger Terminal (T5) into a world-class facility. We are seeking a visionary and results-driven Head of Passenger Terminal to lead this transformation. The successful candidate will be responsible for developing and implementing strategies to drive business growth, improving...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleThe successful candidate will be responsible for controlling airport operations related to passenger traffic and baggage handling, including ticketing, passenger and baggage check-in, preparation of ships' papers, and providing work direction for aircraft load planning and control.Main Responsibilities:Control duties and exercise financial...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Kuwait Airways is actively recruiting for the position of Expert, Passengers Services in the Ground Handling department. In this role your responsibilities will include but are not limited to:Basic Function and Scope:Plans, directs and coordinates an efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers'...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Kuwait Airways is actively recruiting for the position of Expert, Passenger Services in the Ground Handling department. In this role, your responsibilities will include but are not limited to:Basic Function and Scope:Plans, directs, and coordinates an efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other...


  • Kuwait City, Al Asimah Kuwait Airways Corporation Full time

    Expert, Passenger ServicesKuwait City, Kuwait | Posted on 28/03/2025Work Experience: 12 YearsJob DescriptionKuwait Airways is actively recruiting for the position of Expert, Passenger Services in the Ground Handling department. In this role, your responsibilities will include but are not limited to:Basic Function and Scope:Plans, directs, and coordinates an...


  • Kuwait City, Al Asimah Kuwait Airways Corporation Full time

    Kuwait Airways Corporation is actively seeking a highly skilled and experienced professional to fill the role of Senior Passenger Services Manager in its Ground Handling department. In this critical position, you will oversee airport operations related to passenger traffic and baggage handling, ensuring seamless travel experiences for our customers.Key...


  • Kuwait City, Al Asimah Kuwait Airways Corporation Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Airport Operations Manager.In this role, you will be responsible for overseeing the overall operations of passenger services at Kuwait Airport. Your duties will include planning, directing, and coordinating OAL Passenger Services functions, including counter check-in...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job SummaryKuwait Airways is actively recruiting for the position of Senior Passenger Services Manager in the Ground Handling department. This role involves controlling airport operations related to passenger traffic and baggage handling, including ticketing, passenger and baggage check-in, preparation of ships' papers, and providing work direction for...


  • Kuwait City, Al Asimah Qatar Airways Full time

    About Qatar AirwaysWe are pleased to announce an exciting opportunity for a talented individual to join our team as an Airport Services Duty Supervisor.This key role involves supervising the airport team to deliver exceptional customer service and ensure they receive the award-winning 5-star service we are renowned for. You will be responsible for supporting...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Kuwait Airways is actively recruiting for the position of Sr. Expert, Passenger Services in the Ground Handling department. In this role, your responsibilities will include but are not limited to:Basic Function and Scope:Controls on assigned shifts, airport operations related to passenger traffic and baggage handling, covering ticketing, passenger and...


  • Kuwait City, Al Asimah Kuwait Airways Full time

    Kuwait Airways is actively recruiting for the position of Sr. Expert, Passenger Services in the Ground Handling department. In this role, your responsibilities will include but are not limited to:Basic Function and Scope:Controls on assigned shifts, airport operations related to passenger traffic and baggage handling, covering ticketing, passenger and...


  • Kuwait City, Al Asimah Kuwait Airways Corporation Full time

    Sr. Expert, Passenger ServicesKuwait City, Kuwait | Posted on 28/03/2025Work Experience: 14 YearsJob DescriptionKuwait Airways is actively recruiting for the position of Sr. Expert, Passenger Services in the Ground Handling department. In this role, your responsibilities will include but are not limited to:Basic Function and Scope:Controls on assigned...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Kuwait Airways is currently seeking a Airport Services Coordinator to support our Ground Handling department. As a critical member of our team, you will be responsible for providing work directions to passenger check-in counters, receiving and reviewing announcements from various airlines, and ensuring the transit counter and staff are in place to facilitate...