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Hospitality Banquet Director
3 days ago
As a Resort Banquet Supervisor, you'll take ownership of the following key responsibilities:
1. Lead the Banquet team in providing exceptional customer experiences and upholding Four Seasons' service standards.
2. Develop and implement training programs to ensure staff proficiency in banqueting operations.
3. Schedule and manage staff effectively, ensuring efficient workflow and minimizing overtime.
4. Collaborate with internal departments to ensure seamless event execution, including coordination with culinary, stewarding, and housekeeping teams.
5. Conduct regular audits to ensure compliance with safety procedures and quality standards.
6. Foster positive relationships with event hosts, resolving issues promptly and ensuring client satisfaction.
7. Develop and maintain accurate records, including payroll, gratuity reports, and banquet checks.
8. Stay up-to-date with industry trends and best practices, applying knowledge to improve banqueting operations and services.
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including:
• Full-board single living accommodation in a high-quality residence
• Complimentary stays at Four Seasons Hotels worldwide
• Regular social and sporting events for employees
• Paid home leave tickets
• High-quality employee meals
• Comprehensive medical coverage
Join us and discover the thrill of delivering exceptional experiences in a fast-paced environment
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