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Luxury Retail Experience Specialist

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

As a Client Experience Manager, you will play a pivotal role in fostering a welcoming and collaborative environment within the team.

Key Responsibilities:
  1. Ensure a deep understanding and deployment of our House's strategy among team members, promoting high client experience through coaching and feedback.
  2. C coordinate daily operations on the boutique floor, including scheduling and coverage, to support sales teams and drive operational improvements.
  3. Enhance client satisfaction by actively engaging with clients, recognizing loyalty, and collaborating on initiatives to improve their journey.
  4. Contribute to business growth by supporting sales efforts, ensuring procedural compliance, and contributing to strategic development while safeguarding brand equity.

Your Profile:

  1. Demonstrate a warm and welcoming personality with strong leadership and interpersonal skills.
  2. Show adaptability to change, a solution-oriented mindset, and emotional intelligence.
  3. Display fashion sense, intercultural openness, and integrity.
  4. Possess the ability to manage high traffic and stress levels, with fluency in English; Arabic and French being advantageous.
Work Requirements:
  • Mid-Senior level
  • Full-time employment
  • Customer Service and Sales job function
  • Retail Luxury Goods and Jewelry industry

The ideal candidate will possess a unique blend of skills, knowledge, and experience, making them an asset to our team. If you are a motivated and detail-oriented professional looking for a challenging opportunity, we encourage you to apply.