Retail Store Leader

7 hours ago


Kuwait City, Al Asimah Ipekyol Group Full time

About Ipekyol Group

IPEKYOL GROUP has played a significant role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.

Our mission is to provide women with a fashion experience that makes them feel special. Our vision is to be a global fashion player that makes a difference with innovative solutions, adds value to society, and understands the expectations and needs of the new world women in the best way.

We want to meet and grow together with talents who are passionate about fashion.

We are looking for a team member for the Assistant Store Manager position at IPEKYOL Store in Kuwait.

Job Description
  • Provide exceptional customer service by greeting customers, offering assistance, and serving them in a timely manner.
  • Assist customers in their purchase decision by helping them select relevant products, offering advice, and suggesting gift vouchers when applicable.
  • Maintain a clean and organized store environment by continuously arranging and replenishing merchandise, ensuring shop floor and shelves are kept tidy.
  • Monitor and prevent security risks and thefts, escalating incidents to the hierarchy in a timely manner to avoid loss.
  • Display received merchandise under the direction of the Merchandiser/Shop Manager, changing tag prices during promotion periods or as needed.
  • Upsell and cross-sell products and services to reach hourly and daily sales targets.
  • Inform the Department Manager of unavailable and non-performing products.
  • Merchandise products under the appropriate sections according to sales trends, date of release, and Department Manager recommendations.
Requirements
  • Fluency in English and Arabic.
  • Minimum 2-3 years of relevant experience in retail.
  • Self-motivation with a positive attitude and professional selling techniques.
  • Good customer focus with strong presentation, interpersonal, and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong team player.


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