Desk Operations Manager
3 days ago
About Vectrus: Vectrus, Inc is a leading provider of business process services to the US government and defense industry. Our mission is to deliver innovative solutions that meet the evolving needs of our customers.
Job Summary: We are seeking a highly motivated and experienced Desk Operations Manager to join our team in Kuwait. The successful candidate will be responsible for managing a team of personnel and resources to ensure the effective delivery of contract specifications involving desk operations and police administration.
About the Role:
- Manage a team of Desk Operation Coordinators, Supervisors, Police Administrators, Emergency Dispatchers, and Operation Coordinators.
- Ensure all work meets specific performance requirements and standards in the PWS.
- Oversee specialized training on equipment such as USG-installed alarms, intrusion detection, vehicle tracking, and Closed-Circuit Television Systems (CCTVs).
- Support program in other matters as required.
Responsibilities:
Our ideal candidate will have a strong background in management, leadership, and customer service. They will be able to demonstrate excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Requirements:
- A High School diploma is required, an AA or BA/BS Degree is preferred.
- The candidate must be a US Citizen and at least 21 years of age.
- They must have a valid US Tourist Passport and a current and valid US Driver's License.
- The candidate must meet United States Government (USG) security requirements.
- Active Secret Security Clearance is required.
Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Our employees also enjoy access to professional development opportunities and a dynamic work environment.
Estimated Salary Range: $80,000 - $120,000 per year
Working Environment: Work is generally conducted in a military environment with mild exposure to extreme climatic conditions. Employee use Personal Protective Equipment (PPE) is required in certain areas.
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