Desk Operations Manager

3 days ago


Kuwait City, Al Asimah Vectrus, Inc Full time
Job Title: Desk Operations Manager

About Vectrus: Vectrus, Inc is a leading provider of business process services to the US government and defense industry. Our mission is to deliver innovative solutions that meet the evolving needs of our customers.

Job Summary: We are seeking a highly motivated and experienced Desk Operations Manager to join our team in Kuwait. The successful candidate will be responsible for managing a team of personnel and resources to ensure the effective delivery of contract specifications involving desk operations and police administration.

About the Role:
  • Manage a team of Desk Operation Coordinators, Supervisors, Police Administrators, Emergency Dispatchers, and Operation Coordinators.
  • Ensure all work meets specific performance requirements and standards in the PWS.
  • Oversee specialized training on equipment such as USG-installed alarms, intrusion detection, vehicle tracking, and Closed-Circuit Television Systems (CCTVs).
  • Support program in other matters as required.

Responsibilities:
Our ideal candidate will have a strong background in management, leadership, and customer service. They will be able to demonstrate excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Requirements:
  • A High School diploma is required, an AA or BA/BS Degree is preferred.
  • The candidate must be a US Citizen and at least 21 years of age.
  • They must have a valid US Tourist Passport and a current and valid US Driver's License.
  • The candidate must meet United States Government (USG) security requirements.
  • Active Secret Security Clearance is required.

Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Our employees also enjoy access to professional development opportunities and a dynamic work environment.

Estimated Salary Range: $80,000 - $120,000 per year

Working Environment: Work is generally conducted in a military environment with mild exposure to extreme climatic conditions. Employee use Personal Protective Equipment (PPE) is required in certain areas.

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