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Client Relations Manager
3 days ago
About Our Team:
Aqua-Tots Swim Schools is a dynamic and growing organization committed to providing exceptional swim lessons and aquatic programs for families. Our team is passionate about creating a fun and supportive learning environment that fosters a lifelong love of swimming.
Job Summary:
We are seeking a highly motivated Front Office Agent to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on customer satisfaction and retention.
Key Responsibilities:
- Welcoming customers to our facility and providing a warm and welcoming environment.
- Managing front desk operations, including lesson registration, payment processing, and scheduling.
- Preparing welcome packets and certificates for new students, ensuring accuracy and attention to detail.
- Collaborating with instructors to ensure seamless communication and effective operations.
- Providing information about our programs and services to potential customers.
Requirements:
- High school diploma or equivalent required; previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Possess a positive attitude and adaptability in a fast-paced environment.
- Ability to work independently and collaboratively as part of a team.
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