Client Relations Manager

3 days ago


Kuwait City, Al Asimah Aquatots swim schools Full time

About Our Team:

Aqua-Tots Swim Schools is a dynamic and growing organization committed to providing exceptional swim lessons and aquatic programs for families. Our team is passionate about creating a fun and supportive learning environment that fosters a lifelong love of swimming.

Job Summary:

We are seeking a highly motivated Front Office Agent to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on customer satisfaction and retention.

Key Responsibilities:

  1. Welcoming customers to our facility and providing a warm and welcoming environment.
  2. Managing front desk operations, including lesson registration, payment processing, and scheduling.
  3. Preparing welcome packets and certificates for new students, ensuring accuracy and attention to detail.
  4. Collaborating with instructors to ensure seamless communication and effective operations.
  5. Providing information about our programs and services to potential customers.

Requirements:

  • High school diploma or equivalent required; previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Possess a positive attitude and adaptability in a fast-paced environment.
  • Ability to work independently and collaboratively as part of a team.


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