
Zain Kuwait Contact Center Expert
2 days ago
Job Summary
We are looking for a skilled Phone Support Specialist to join our Zain Kuwait team.
Responsibilities:
- Provide exceptional customer support via phone calls.
- Address customer inquiries and resolve issues promptly.
- Upsell and cross-sell our products and services to customers.
- Collaborate with internal teams to ensure seamless customer experience.
- Meet performance targets and contribute to team success.
Requirements:
- High School diploma or equivalent qualification.
- 1-3 years of experience in customer-facing roles.
Preferred Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment.
- Proficiency in MS Office.
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