ZAIN1466 - Contact Center Agent

Job Title: Contact Center AgentDescription: As a Contact Center Agent at AL AHLI BANK OF KUWAIT, you will be responsible for delivering exceptional customer service, addressing inquiries, and promoting banking products during customer interactions. You will also be expected to develop and maintain a comprehensive understanding of the bank's products and...

Deliver exceptional customer service by addressing inquiries, ensuring satisfaction, and promoting banking products during customer interactions.Generic Accountabilities• Corporate Governance and Compliance: Work fully within risk policies and procedures and compliance regulations and ensure all divisional activities comply with corporate governance &...

Key ResponsibilitiesAs a Call Center Operator at Kout Food Group, you will be responsible for:Answering incoming calls professionally and assisting customers with their inquiries and orders.Processing customer orders accurately using our ordering system.Providing information about menu items, promotions, and delivery services.Handling customer complaints...

This role requires a professional with strong interpersonal skills, who can build rapport with customers and provide effective solutions to their queries. The successful candidate will have experience in a call center or customer service environment, and be proficient in Arabic and English.Responsibilities:Provide excellent customer serviceRespond to...

Manager - Alumni and Career Placement CenterFUNCTION:Responsible for planning, coordinating and directing the activities of the department within the university including alumni programs, internships, networking opportunities, and alumni data.Manage employees and ensures all business goals and objectives are met.PRIMARY TASKS:Plan, direct, and control the...

Job SummaryWe are looking for a skilled Phone Support Specialist to join our Zain Kuwait team.Responsibilities:Provide exceptional customer support via phone calls.Address customer inquiries and resolve issues promptly.Upsell and cross-sell our products and services to customers.Collaborate with internal teams to ensure seamless customer experience.Meet...

Cyber Security Consultant SIEM and XSOARThe Guardian Security Operations Center company in IRAN has started producing SIEM and SOAR products in the field of cyber security. We are looking for new customers in the countries of the Persian Gulf and the Middle East.We are seeking companies and individuals or consultants active in the field of cyber security who...

This position will be physically located in Kuwait in support of LOGCAP. Under supervision of the MWR Supervisor, Fitness Center Lead provides customer service/public relations in a fitness-type facility. Position requires extensive interaction with a large customer base with the ability to handle customer issues. Maintains accurate event/facility attendance...

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby. The person will be based in Kuwait. Mission Develop the Genetic testing new business line. He / She shall oversee managing...

About Our OrganizationHuawei is a leading provider of data center solutions and services.Job DescriptionWe are seeking an experienced Electrical Engineer to lead our data center power systems team.ResponsibilitiesDesign, implement, and maintain electrical infrastructure to ensure reliability and efficiency.Mentor junior team members to improve their skills...

Are you a detail-oriented and enthusiastic individual looking for a new challenge?We are seeking a talented professional to join our team at Arabnews and contribute to building the next generation retail platform in the Middle East.Our focus is on providing the best shopping experience for our customers through various services including photography,...

At Arabnews, we are building the next generation retail platform in the Middle East.We aim to provide our customers with the best shopping experience through various services including photography, videography, graphic design, merchandising, customer support, and usability design.You will be joining a team of talented professionals that continuously push...

We are excited to announce a new opportunity for Kuwaiti Nationals to join our team at Arabnews.This role offers a chance to work with a dynamic team and contribute to building the next generation retail platform in the Middle East.Our vision is to provide the best shopping experience for our customers through various services including photography,...

Apart from being an opportunity to work with a dynamic team at Arabnews, this role offers a chance to grow professionally and personally.As a member of our team, you will be working on building the next generation retail platform in the Middle East.Our focus is on providing the best shopping experience for our customers through various services including...

We are offering an opportunity to Kuwaiti Nationals to join a team that is growing in the home retail market in the middle east. ABYAT is building the next generation platform and redefining how customers buy online. We aim to provide our customers with the best shopping experience through photography, videography, graphic design, merchandising, customer...

About the Client:A leader in real estate development and management, encompassing modern fashion retail brands, renowned regional and international restaurants and cafés, and entertainment offerings for the whole family from the Grand cinema to the Explorer', children's learning and game center through its Shopping Center.About the Role:As a Senior...

Key Responsibilities:Dispatch emergency and non-emergency services via landline, VoIP, WhatsApp or cell phone process.Document incidents and offenses in the Computer Aided Dispatch System (CAD) and DA Forms.Provide emergency notifications based on the notification matrix provided by the USG and ESD Notification matrix.Maintain accurate records of dispatched...

Job OverviewWe are seeking a highly skilled Reservations and Communications Agent to join our team at Four Seasons Hotels Ltd. As a key member of our front desk operations, you will be responsible for providing exceptional guest service and ensuring seamless communication with our valued customers.Key ResponsibilitiesRespond to guest inquiries in a timely...

Job Purpose:Build CX Journey with a human-centric approach, design thinking, and digital customer understanding. Design customer experience strategies and customer journey transformation to deliver unique experiences to acquire new customers and cross-sell, up-sell, and retain existing NBK customers. Monitor, assess, and modify customer experience through...