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Enterprise Sales Large Segment Account Manager

4 weeks ago

Kuwait City, Al Asimah Zain Bahrain Full time

Operation

Division

Commercial

Location

Closing Date

27-Sep-2024

About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.

About the Role

The Large Account Manager is responsible for developing and managing relations with a dedicated number of large accounts to sell Zain products & services ensuring achieving the set target while also ensuring customer satisfaction.

Responsibilities:
  1. Support large segment managers in developing sales plans by providing input regarding their managed accounts.
  2. Develop/manage relationship with assigned large accounts, ensuring proactive identification of new customer needs / sales opportunities and managing all account related enquiries.
  3. Implement sales initiatives aimed at hunting of new large accounts and cross-selling / up-selling to existing ones.
  4. Identify and pursue opportunities in own verticals and accounts.
  5. Report status of opportunities in the pipeline on a regular basis, in alignment with relevant policies and processes.
  6. Provide customer insights to Marketing in support of new product/service development.
  7. Follow up as needed on customer orders to ensure delivery within requirements.
  8. Remain up to date on the latest products, services, promotions, procedures and terminology for all Zain touch points and third-party services in order to suggest new opportunities to large customers by introducing new products or offers and upselling at every opportunity.
What We Need From You

Skills:

  1. Ability to communicate, present and influence all levels of the organization.
  2. Strong quantitative, analytical reasoning and modelling abilities.
  3. Strong problem-solving skills and ability to identify and frame key issues.
  4. Strong understanding of large corporations including industry players and main players.
  5. Ability to market size potential opportunities and prioritize generating leads accordingly.
  6. Excellent written and verbal communication skills (demonstrated capability of professional written and verbal communication skills as well as capability of translating technical terminology to user friendly comms).
  7. Excellent relationship building skills with customers.
  8. Ability to analyze a situation and produce creative, original and useful solutions.
  9. Strong understanding of telecommunications products, trends and technology markets.
  10. Working knowledge of MS Office skills (Excel, Word, PowerPoint, etc.) – including ability to model basic business cases.
About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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