Current jobs related to Phone Support Specialist - Kuwait City, Al Asimah - Zain

  • Phone Support Specialist Zain

    4 days ago

    Kuwait City, Al Asimah Zain Kuwait Full time

    Job DescriptionAs a Multichannel Customer Care Agent at Zain Kuwait, you will be responsible for providing excellent customer service across various channels.Key Responsibilities:Handle customer inquiries and complaints via phone, email, and social media.Resolve customer issues efficiently and effectively.Upsell and cross-sell our products and services to...

  • Technical Support Specialist

    5 days ago

    Kuwait City, Al Asimah Vectrus Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Vectrus. As a Technical Support Specialist, you will be responsible for providing technical assistance to computer users, troubleshooting hardware and software issues, and ensuring that all systems are running smoothly.Responsibilities:Provide Help Desk support to users...

  • Frontline Support Specialist

    7 days ago

    Kuwait City, Al Asimah Agility Full time

    About Agility:At Agility, we strive to deliver exceptional customer experiences that drive loyalty and retention. We believe in empowering our employees to make a meaningful impact and providing them with the necessary tools and training to succeed.Job Description:The Frontline Support Specialist will be responsible for providing top-notch customer support...

  • Phone Support Specialist

    4 days ago

    Kuwait City, Al Asimah Kout Food Group Full time

    About the RoleWe are looking for a dedicated and customer-focused individual to join our call center team as a Call Center Operator. This is an excellent opportunity to develop your skills and build a rewarding career with Kout Food Group.In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and providing...

  • Phone Support Specialist

    6 hours ago

    Kuwait City, Al Asimah Zain Bahrain Full time

    About UsZain Bahrain is a leading mobile voice and data services operator with a commercial footprint in several countries. We have a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to millions of active customers.About the PositionWe are actively recruiting for a Contact Center Agent who will serve as the primary...

  • Accommodation Support Specialist

    6 hours ago

    Kuwait City, Al Asimah Abroad Work Full time

    Accommodation Support Specialist Job:We are seeking an Accommodation Support Specialist to join our team at Abroad Work. In this role, you will be responsible for providing exceptional support to our guests by maintaining the cleanliness and orderliness of their rooms and public areas.Responsibilities:Maintain the cleanliness and organization of guest rooms...

  • Front Office Support Specialist

    2 days ago

    Kuwait City, Al Asimah Bicha Travels Hr Consultants Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Reception and Admissions Officer to join our team at Metro Hospital. As the first point of contact, you will be responsible for managing front desk operations and providing exceptional customer service to patients and staff.Key ResponsibilitiesManage patient admissions and...

  • Systems support specialist

    4 weeks ago

    Kuwait City, Al Asimah Vectrus Full time

    Overview***This position is physically located in Kuwait in support of LOGCAP***Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Performing question/problem diagnosis and guiding users through step-by-step solutions in a service...

  • Technical Support Analyst ADPE

    2 days ago

    Kuwait City, Al Asimah Vectrus, Inc Full time

    Key Responsibilities:System Maintenance: Maintain, operate, and upgrade all ADPE, including servers, PC systems, laptops, printers, DSN phones, and small peripheral items.Troubleshooting: Troubleshoot systems hardware and software issues to full resolution.User Support: Provide technical support for computer users in a service center environment.

  • Marketing Operations Specialist

    5 days ago

    Kuwait City, Al Asimah Procapita Group Full time

    We are seeking a talented Marketing Operations Specialist to join our team.Key Responsibilities:Monitor and track the progress of ongoing marketing projects.Assist in gathering data from campaigns, including phone call engagement and profit analysis.Schedule meetings and share updates with internal and external teams.The ideal candidate will have excellent...

  • Reception and Support Staff

    7 days ago

    Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full time

    We are seeking a skilled Reception and Support Staff member to join our team at ERMG - Entrepreneur Restaurant Management Group. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and support to our guests.Your duties will include:Welcoming guests and providing information about our services and...

  • Zain Kuwait Contact Center Expert

    4 days ago

    Kuwait City, Al Asimah Zain Kuwait Full time

    Job SummaryWe are looking for a skilled Phone Support Specialist to join our Zain Kuwait team.Responsibilities:Provide exceptional customer support via phone calls.Address customer inquiries and resolve issues promptly.Upsell and cross-sell our products and services to customers.Collaborate with internal teams to ensure seamless customer experience.Meet...

  • Human Resources Support Specialist

    6 hours ago

    Kuwait City, Al Asimah Kic Kw Full time

    Kic Kw is looking for a Human Resources Support Specialist to join their team. As an HR Support Specialist, you will provide operational support and assistance in the areas of workforce planning, assignments, talent acquisition, organizational cultural changes, HR policy implementation, and duty of care.Key ResponsibilitiesSupport the day-to-day operations...

  • Program Support Specialist

    6 days ago

    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    As a Program Support Specialist at HealthCare Dynamics Gen. Trading Company W.L.L, you will be responsible for providing administrative support to program teams, including preparing documents, coordinating meetings, and managing databases.Key Responsibilities:Support program managers in developing and implementing programsAssist in preparing proposals,...

  • Technical Support Specialist

    6 hours ago

    Kuwait City, Al Asimah MTS Full time

    Job Description:As a Technical Support Specialist at MTS in Kuwait, you will play a critical role in supporting the Ministry of Health (MOH) with its IT needs. This includes managing IT projects, maintaining IT systems, and collaborating with internal and external stakeholders.Main Responsibilities:Support the MOH with its IT requirements.Ensure timely...

  • Operations Support Specialist

    7 days ago

    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About UsNCR Atleos is headquartered in Atlanta and has a team of dedicated employees who optimize the branch.We improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.ResponsibilitiesAs an operations support specialist you will be responsible for implementing and supporting various...

  • Technical Support Specialist

    7 days ago

    Kuwait City, Al Asimah V2X Inc Full time

    V2X Inc is looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support for audio-visual systems and equipment.**Key Responsibilities**Provide technical support for audio-visual systems and equipment.Troubleshoot and resolve technical issues with audio-visual systems and...

  • Project Support Specialist

    6 days ago

    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    At HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a highly skilled Project Support Specialist to join our team in Kuwait. This exciting opportunity is part of our ongoing commitment to delivering exceptional services and solutions to our clients.The successful candidate will be responsible for providing technical support for projects,...

  • CEO Support Specialist

    3 days ago

    Kuwait City, Al Asimah SPERTON - Where Great People Meet Full time

    About the Role:As a CEO Support Specialist, you will play a critical role in supporting the CEO & President of our partner, providing exceptional administrative assistance and contributing to the success of our organization.The successful candidate will have a strong background in Management/Engineering disciplines, excellent communication skills, and the...

  • Desk Support Specialist

    7 days ago

    Kuwait City, Al Asimah Vectrus Full time

    Key Responsibilities:Dispatch emergency and non-emergency services via landline, VoIP, WhatsApp or cell phone process.Document incidents and offenses in the Computer Aided Dispatch System (CAD) and DA Forms.Provide emergency notifications based on the notification matrix provided by the USG and ESD Notification matrix.Maintain accurate records of dispatched...

Phone Support Specialist

1 week ago

Kuwait City, Al Asimah Zain Full time

About the Role at Zain Kuwait

The successful candidate will serve as the primary point of contact between Zain Kuwait and our valued customers, utilizing exceptional communication skills to provide solutions to customer inquiries and concerns.

Job Description:
  1. Manage a high volume of incoming calls, ensuring each interaction is professional, courteous, and resolves the customer's issue efficiently.
  2. Utilize critical thinking and problem-solving skills to address customer concerns and resolve problems in a timely manner.
  3. Offer product and service information to customers, highlighting the benefits and features of Zain's offerings.
  4. Identify opportunities to promote Zain's products and services, matching customer needs with relevant solutions.
  5. Troubleshoot technical issues with service equipment, working closely with internal teams to ensure seamless resolution.
  6. Maintain individual and team performance metrics, adhering to established standards and expectations.
Requirements:

To excel in this role, candidates should possess:

  1. High School diploma or equivalent, plus one year of additional education or training.
  2. Minimum 0-3 years of experience in a related field, with a strong focus on customer-facing roles.
  3. Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly.
  4. Strong analytical and problem-solving abilities, with a track record of resolving complex issues efficiently.
  5. A high level of drive and motivation, with a keen sense of achievement and a desire to succeed.
  6. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  7. Bilingualism or multilingualism is an asset, but not required.
  8. The ability to work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.