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Service Account Manager

3 weeks ago

Kuwait City, Al Asimah Ooredoo Qatar Full time
Job Overview
Ooredoo Qatar is seeking a skilled Service Account Manager to join our team. In this role, you will be responsible for providing exceptional customer service to corporate clients, ensuring their needs are met and exceeding their expectations.

Key Responsibilities
  • Provide post-sales account management services for corporate customers.
  • Support account managers in opening new accounts and resolving customer issues.
  • Coordinate with technical teams to resolve network, billing, and coverage issues.
  • Maintain accurate records of customer interactions and resolutions.

Requirements
  • Bachelor's degree in business or a related field.
  • 2-3 years of experience in a similar function.
  • Excellent communication and problem-solving skills.
  • Fluency in English and Arabic.