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Loyalty Program Manager
1 week ago
Job Description:
We are seeking a seasoned Loyalty Program Manager to lead our CRM efforts and drive business growth through innovative loyalty programs. The ideal candidate will have a proven track record of designing and implementing effective loyalty programs that meet the needs of diverse customer segments.
Responsibilities:
- Develop and execute CRM strategies to enhance customer retention, engagement, and acquisition.
- Collaborate with cross-functional teams to align CRM initiatives with operational goals.
- Analyze customer data to drive personalized marketing campaigns and monitor program performance.
- Design and implement loyalty programs that meet the needs of diverse customer segments.
Requirements:
- Minimum 5 years of experience in a similar role within the restaurant sector.
- Bachelor's degree in Marketing, Business Administration, or related field.
- Technical proficiency in CRM software, loyalty platforms, and data analysis tools.
- Experience working in Kuwait is highly preferred.
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