Customer Success Manager MENA Region

4 weeks ago


Kuwait City Bidease Full time
  • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience
  • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client
  • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization
  • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns
  • Educate clients on new platform features, DSP partners, services, and relevant practices
  • Educate and grow the programmatic buying knowledge of clients.


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