Customer Success Engineer

Highly technical and experienced in operating PostgreSQL at scale.Understand the main issues that people hit when operating PostgreSQL.Keeps up to date with the latest developments in database systems.Understand the general sales process.Have demonstrated the ability to become a trusted technical advisor to customers and business leadersExcellent verbal,...

Help drive the development and implementation of our Enterprise GTM Customer and Channel Partner strategy, e.g. success plans, QBR’s, cross-selling, and renewal forecasting.Create value engagement frameworks, interpreting customer’s company/financial performance and other relevant sources as an input.Establish business objectives and goals with...

You think out of the box and you are creative with solutions.You are keen to learn new cloud technologies using the training opportunities and lab resources in Oracle.You act as a positive influence on those around you and motivate others toward success.You embody our Values: Customer First, Collaboration, Innovation, Inspirational Leadership and Integrity.

Drive conversion, feature adoption, retention, and expansion among our most valuable customers by understanding their business needs, defining success criteria, and helping them achieve their goalsDevelop and evolve communication cadences with customers to stay in-the-know about adoption trends, sentiment, and overall account healthUncovering opportunities...

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consultingExcellent communication and interpersonal skillsExcellent ability to quickly understand the different roles in an organization, focus on the ones most important to a...

EXPERIENCE - 4-6 YEARS LOCATION - REMOTE MUST HAVE -Relevant Cloud Transformation experience 4-6 YearsEXPERIENCE IN Azure Cloud and power shellROLE AND RESPONSIBILITY - Direct experience of enterprise solution shaping and Microsoft Azure Cloud deployment architecture development including excellent documentation skills Microsoft Azure and its relevant...

The role requires a tenacious individual to drive issues to resolution, crafting workarounds to unblock customers either independently or in partnership with product and engineering teams. Utilise your expertise to identify product and documentation enhancements, delivering them alongside the product and engineering teams. The successful candidate will...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilizationLeverage your knowledge and experience to analyze customer environments and provide feedback on best practicesProvide ad-hoc assistance to Customer Success Managers, Account Executives, and Professional ServicesProduce regular feedback to management for process and...

Initiate and coordinate the implementation of clients for designated regionsMediate between all deugro departments required to engage for a successful client onboardingSupport and guide the regional stakeholders in Sales and Operations in implementing and re-engineering named accountsEnsure that customer’s needs and expectations are met throughout the...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashionPartner with sales, product & engineering to ensure that customer’s needs are metPrioritize and drive resolution for escalated customer issuesProvide feedback to product and engineering teams on product gaps and opportunities for improvementDocument...

Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experienceWork closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new...

Design and implement technical solutions using the Enode API based on customer needs.Advise customers on product architecture and best practices for API usage.Provide ongoing technical support, including debugging and issue resolution.Proactively identify and implement fixes and improvements in the Enode codebase.

Customer enquiries: Respond to customer enquiries and provide customer service and supportSales opportunities: Identify sales opportunities and pass these to the correct branch colleagueCash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checksReconciliations: Perform end of day...

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Design and implement technical solutions using the API based on customer needs.Advise customers on product architecture and best practices for API usage.Provide ongoing technical support, including debugging and issue resolution.Proactively identify and implement fixes and improvements in the Enode codebase.

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Responsible for programming, testing and commissioning automation systemsWork on multiple projects simultaneously and meet expected deadlines in a timely mannerWork on-site and off-site at customer locations on various projects.Work on high-stake projects with tight deadlinesCollaborate with other engineers and electricians on various projects with the end...

Reports To Branch Manager Job Purpose Deliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific Accountabilities Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify...

Develop protocols for package design, packaging process validation, and package shelf-life testing for external laboratory testing and in alignment with necessary and compliance change control impact assessment criteriaCollaborate closely with cross-functional teams and outside suppliers to drive new packaging technologies and strategies to advance and...

The Technical Engineer is responsible for providing technical support, analysis, and engineering expertise in the planning, design, and execution of construction projects. This role involves ensuring that construction work adheres to design specifications, safety standards, and project timelines. The Technical Engineer will collaborate with project managers,...