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Coordinator - Front Office
6 months ago
• Responsible for monitoring and managing guest credit limits in accordance with established policies and procedures.
• Rectify and update guest profiles to enhance their experience and ensure accurate information is registered within the Property Management System.
• Thoroughly audit financial documentation, maintain records, and submit necessary documentation promptly.
• Manage billing procedures for group reservations, ensuring accuracy in invoicing.
• Liaise closely with the finance department on various transactions and provide necessary support.
• Pro-actively allocate rooms for guests, considering preferences and ensuring a smooth check-in process.