
Technical Support Engineer- Hospital Information System- Kuwait
5 days ago
Job Description/ Responsibilities:
- Providing System support Services during Company working hours and after working hours(24x7 support) as may be required by the Company.
- Administering and ensuring continuous operation of the Health Information and related systems.
- Coordination with internal teams for the system maintenance and other activities
- Assisting the client in generating the required reports using SQL queries from the database.
- Assisting hardware engineers in resolving System related issues.
- Providing advice and information to users on System functions.
- Documenting details of all amendments made to the System.
- Providing technical and functional implementation Services during the implementation of a new release.
- Providing other support Services as instructed from time to time by the Superintendent.
- Testing the system compatibility with new OS release.
- Adherence to client internal policies.
- Coordination with INFOSEC team for system audit, risk assessment, vulnerability findings etc.
- Issue reporting to the vendor and maintain record of logged issues.
Qualification/Experience Job:
- B.Sc. in computer engineering/ computer science or related areas
- Proficient in Administrating Windows Server 2012/2016/2019 and SQL Database Administration.
- Microsoft System Administration and ITIL certification.
- Adequate SQL knowledge and knowledge of programming is an advantage.
- MEDITECH HIS Training and Certification (Preferable)
- Minimum Six (6) years experience supporting Hospital Information Systems, related activities and experience in the System inclusive of participation in at least one successful implementation of System.
- Good interpersonal skills and amicable disposition
- Fluent in English and preferably knows Arabic as well.
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