Technical Support Engineer- Hospital Information System- Kuwait

5 days ago


Kuwait City, Al Asimah Diyar United Company Full time

Job Description/ Responsibilities:

  • Providing System support Services during Company working hours and after working hours(24x7 support) as may be required by the Company.
  • Administering and ensuring continuous operation of the Health Information and related systems.
  • Coordination with internal teams for the system maintenance and other activities
  • Assisting the client in generating the required reports using SQL queries from the database.
  • Assisting hardware engineers in resolving System related issues.
  • Providing advice and information to users on System functions.
  • Documenting details of all amendments made to the System.
  • Providing technical and functional implementation Services during the implementation of a new release.
  • Providing other support Services as instructed from time to time by the Superintendent.
  • Testing the system compatibility with new OS release.
  • Adherence to client internal policies.
  • Coordination with INFOSEC team for system audit, risk assessment, vulnerability findings etc.
  • Issue reporting to the vendor and maintain record of logged issues.

Qualification/Experience Job:

  • B.Sc. in computer engineering/ computer science or related areas
  • Proficient in Administrating Windows Server 2012/2016/2019 and SQL Database Administration.
  • Microsoft System Administration and ITIL certification.
  • Adequate SQL knowledge and knowledge of programming is an advantage.
  • MEDITECH HIS Training and Certification (Preferable)
  • Minimum Six (6) years experience supporting Hospital Information Systems, related activities and experience in the System inclusive of participation in at least one successful implementation of System.
  • Good interpersonal skills and amicable disposition
  • Fluent in English and preferably knows Arabic as well.
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