Support & Implementation Engineer

2 days ago


Kuwait City, Al Asimah ProgressSoft Full time

We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.

Responsibilities

  • Implement and install solutions at customer's infrastructure platforms.
  • Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
  • Act positively and respond promptly to the customer's requests/tickets.
  • Prepare, review and ensure the accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits.
  • Perform any other job-related duties related to work.

Requirements

  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
  • At least 2 years experience in a similar field.
  • Willing to travel and work extra hours when needed.
  • Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
  • Experience in operating systems (Linux and MS Windows).
  • Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
  • Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
  • Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
  • Knowledge in Directory Services (AD & LDAP).
  • Excellent personal skills
  • Professional effective communication, verbal and written
  • Customer oriented mentality
  • Details oriented and a team player
  • Initiative and self-managed
  • Time management and result oriented

Experience in one or more of the below is a plus:

  • Experience in large enterprise environments with emphasis on payments, remittance solutions.
  • Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
  • Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
  • Knowledge of PKI Infrastructure and Certificate Authorities.
  • Knowledge of database engines (MySQL and NoSQL Databases).
  • Knowledge of server and client operating systems (Linux Distros, MS Windows).
  • Knowledge in Object Storage management.
  • Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
  • Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
#J-18808-Ljbffr

  • Kuwait City, Al Asimah The Chemical Engineer Full time

    Transforming the Energy LandscapeWe are seeking a skilled Reservoir Engineer to join our team at Shell. As a Reservoir Engineer, you will play a crucial role in developing energy solutions for tomorrow and today.You will have the opportunity to work with experienced colleagues on challenging projects that help meet the world's growing energy demand in an...


  • Kuwait City, Al Asimah ProgressSoft Full time

    As a Technical Support and Implementation Expert at ProgressSoft, you will be responsible for providing top-notch technical support and implementing enterprise solutions.About the RoleProvide high-level onsite and remote technical support for our enterprise solutions.Collaborate closely with other technical teams at different levels.What We're Looking...

  • Reservoir Engineer

    3 days ago


    Kuwait City, Al Asimah The Chemical Engineer Full time

    JOIN US IN POWERING CHANGEWorking with experienced colleagues on these important challenges, you'll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another.Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective...


  • Kuwait City, Al Asimah NCR Atleos Full time

    Job DescriptionWe are seeking an experienced professional services consultant to implement and support various products in our portfolio. You will work with a team of talented individuals with multiple years of experience in banking and self-service industry. Your role will involve visiting customers and collaborating with their IT and Business teams to...

  • IT Support Engineer

    6 hours ago


    Kuwait City, Al Asimah Diyar United Company Full time

    Job SummaryWe are seeking an experienced Applications Engineer to join our team in Kuwait. The successful candidate will possess 5-7 years of experience in a relevant field, with expertise in application L1 troubleshooting and support.Key ResponsibilitiesImplementing SOPs for applications.Providing technical assistance and support to...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are looking to hire a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the successful implementation and testing of our software solutions. The candidate should have a strong background in both implementation and testing methodologies to guarantee the delivery of high-quality...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the successful implementation and testing of our software solutions. Key requirements include:Strong Skills: Strong technical skills in software testing, including test design, test planning, and defect...


  • Kuwait City, Al Asimah The Chemical Engineer Full time

    Growing Your CareerWe're not just looking for graduates - we're looking for talented individuals who are passionate about making a difference in the energy industry. As a Reservoir Engineer, you will have the opportunity to grow your skills and knowledge in a dynamic and supportive environment.Our inclusive and collaborative culture will equip you with the...

  • IT Support Engineer

    7 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewThis is a Freelance IT Support Engineer role, offering the opportunity to work independently and manage your own workload.The ideal candidate will have experience in desktop support, data network, and server management, with a strong understanding of computer systems and networks.


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    The Implementation Testing Engineer will play a crucial role in ensuring the successful implementation and testing of our software solutions. Key responsibilities include:Project Coordination: Participate in project planning and coordination to ensure timely completion of testing activities.Test Case Development: Create and maintain test cases to ensure...


  • Kuwait City, Al Asimah ProgressSoft Full time

    We are looking for an Enterprise Solutions Implementer to join our team at ProgressSoft. In this role, you will implement and install solutions at customer's infrastructure platforms.Key RequirementsBachelor's Degree in Information Technology, Engineering/Science, Computer application, or related field.At least 2 years of experience in a similar...


  • Kuwait City, Al Asimah Marriott International Full time

    Marriott International is seeking a highly skilled Engineering Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to our engineering team, as well as performing routine maintenance and repairs on our hotel's mechanical systems.Your primary duties will include:Maintenance and repair of...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a highly motivated and experienced professional to fill the position of Procurement Manager at HealthCare Dynamics Gen. Trading Company W.L.L.About the Position:This role will involve managing procurement operations, including sourcing, contracting, and inventory management.Develop and implement strategies to reduce costs, improve efficiency,...


  • Kuwait City, Al Asimah LanceSoft UAE Full time

    We have a new opportunity for Network Support Engineer with our client. Title: Network Support Engineer Duration: 12+ Months Location: Kuwait Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field. Professional Certifications (Preferred): CCNA (Cisco Certified Network Associate). CCNP (Routing & Switching,...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Key Responsibilities:As a Avionic Support Engineer, you will be responsible for participating in maintenance operations in accordance with manufacturer's work cards and technical documentation.You will also assist in preparing aircraft for flights by carrying out maintenance operations, and help technicians to prepare tasks to be carried out using technical...


  • Kuwait City, Al Asimah Diyar United Company Full time

    Main ResponsibilitiesConfigure, implement, and support Oracle HRMS modules, including Core HR, Payroll, Self-Services, iRecruitment, Succession Planning, Learning Management, Oracle Time and Labor, and Performance Management.Implement and configure Oracle Fusion HCM Cloud, including Payroll and other related functionalities.


  • Kuwait City, Al Asimah Diyar United Company Full time

    Job Description/ Responsibilities:Providing System support Services during Company working hours and after working hours(24x7 support) as may be required by the Company.Administering and ensuring continuous operation of the Health Information and related systems.Coordination with internal teams for the system maintenance and other activitiesAssisting the...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are looking for a skilled SAP Implementation Consultant to join our team. This is a full-time hybrid role based in the Kuwait City Metropolitan Area, with the opportunity for some remote work.The ideal candidate will have experience in implementing SAP software and possess strong analytical skills and consulting expertise.About the Role:Implement...


  • Kuwait City, Al Asimah Diyar United Company Full time

    Direct message the job poster from Diyar United CompanyResourcing Specialist @ Diyar United Company | IT RecruitmentJob Description/ Responsibilities:Providing System support Services during Company working hours and after working hours (24x7 support) as may be required by the Company.Administering and ensuring continuous operation of the Health Information...


  • Kuwait City, Al Asimah Enfinity Full time

    About Enfinity">Enfinity offers innovative and cloud-based solutions for businesses in the GCC region. Our dedication to scalability and compliance sets us apart.About This Role">This full-time position involves working as an ERP system implementation professional in Kuwait City, implementing software solutions, analyzing data, consulting with clients,...