System Support Professional

4 days ago


Kuwait City, Al Asimah Vectrus Full time
Job Description

This position is a key role in supporting LOGCAP operations in Kuwait. As a Systems Support Specialist, you will be responsible for providing technical assistance to all computer users, resolving software, hardware, and network issues in a timely manner.

Main Responsibilities
  • Provide Help Desk support to users with NIPRNET, SIPRNET, and AIS system issues.
  • Use work order systems to initiate, update, and track user-generated work orders.
  • Serve as a single point of contact for user status inquiries and liaise within the organization for information systems problem management.
  • Install new versions, updates, service packs, or replacement parts for supported equipment.


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