Sales and Marketing Head

2 days ago


Kuwait City, Al Asimah Chalhoub Group Full time

Key Responsibilities:

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  • Develop and implement strategic plans to drive business growth and improve operational efficiency.
  • Lead and manage a high-performing team, promoting a customer-centric culture and fostering continuous growth on retail excellence and operations.
  • Collaborate with the HR department to identify, attract, and onboard top-tier professionals who align with our client-centric vision.
  • Work closely with the Merchandising Department to identify and implement the optimal product strategy for your areas of responsibility.
  • Implement effective CRM strategies to build and maintain long-lasting customer relationships.
  • Support directors with local PR events in collaboration with the Regional Marketing Team.
  • Ensure all retail operations adhere to legal and company regulations.
  • Define monthly sales targets for each store while ensuring that the individual targets assigned by store managers to sales associates are both qualitatively and appropriately challenging.
  • Develop and manage the retail budget effectively, optimizing resource allocation for maximum impact.
  • Guarantee financial results of the store through effective management of turnover, stock, and personnel costs.
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Requirements:

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  • You must have experience managing a network of stores within a premium Retail Fashion brand as an Area or Retail Manager.
  • You must have a proven ability to drive Retail and Product KPIs.
  • You must have experience managing large teams with the ability to influence and drive results.
  • You must have a strong understanding of P&L and the ability to make decisions to drive profitability.
  • You must be collaborative and have an omnichannel mindset, with the ability to set guidelines and drive process efficiency.


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