Customer Service Liaison for Housing

13 hours ago


Kuwait City, Al Asimah Vectrus Full time
About the Job

Join our team in Kuwait as an Assistant Billeting Supervisor and contribute to providing exceptional customer service to clients. You will be responsible for coordinating maintenance and upkeep of living quarters, tracking site housing activities, and reporting on-site data.

Key Responsibilities
  • Provide high-quality customer service, responding promptly to client inquiries and resolving issues efficiently.
  • Work closely with the Billeting Supervisor to develop and implement strategies for maintaining living quarters, tracking site housing activities, and reporting on-site data.
  • Develop and maintain accurate records of employee responsibilities, career development, and administrative processing.
  • Support the coordination of logistical support for billeting and furnishings requirements.
  • Interface with government representatives, Vectrus LC V Management, and other contractors to ensure compliance with directives and standards.
  • Identify and implement measures to prevent Quality/Safety non-compliance concerns.
  • Develop and maintain SOPs, work instructions, and training plans that meet contractual requirements.
  • Review and approve bi-monthly work schedules, subordinate assignments, time cards, and initiate overtime forecasts as needed.
  • Maintain accountability of equipment, property book, and GFE for the housing office.


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