
Store Director Lead
1 day ago
Job Description:
">- Develop and nurture a customer-centric culture across all departments, ensuring their alignment with and support of store operations.
- Drive business growth within the assigned region, actively impacting KPIs and financial objectives.
- Lead and develop a high-performing team, promoting continuous growth on retail excellence and operations.
- Work closely with the HR department to identify, attract, and onboard top-tier professionals who align with our client-centric vision.
- Implement coaching activities to foster team growth and development while promoting internal career paths that leverage the talents and diversity within our people.
- Oversee and enhance store operational efficiency, optimizing processes and ensuring a seamless customer experience.
- Collaborate closely with the Merchandising Department to identify and implement the optimal product strategy for your areas of responsibility.
- Implement and manage effective CRM strategies to build and maintain long-lasting customer relationships.
- Support directors with local PR events in collaboration with the Regional Marketing Team.
- Ensure all retail operations adhere to legal and company regulations.
- Define monthly sales targets for each store while ensuring that the individual targets assigned by store managers to sales associates are both qualitatively and appropriately challenging.
- Develop and manage the retail budget effectively, optimizing resource allocation for maximum impact.
- Guarantee financial results of the store through effective management of turnover, stock, and personnel costs.
About Us:
">- We are a company that values innovation, creativity, and entrepreneurship.
- We strive to create a workplace culture that is dynamic, supportive, and inclusive.
- We believe in investing in our people and providing them with opportunities for growth and development.
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