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Sales and Service Manager
3 weeks ago
We are seeking an accomplished Retail Store Manager to lead our team in Kuwait and drive business success at IPEKYOL GROUP.
Job ProfileThis role entails overseeing daily store operations, meeting sales targets, and promoting a culture of excellence.
Main Duties- Spearhead daily store operations to drive sales growth, customer satisfaction, and overall store performance.
- Direct employees in various aspects including customer interactions, inventory management, cash handling, and marketing activities.
- Cultivate and mentor new staff members to ensure seamless onboarding and optimal store operations.
- Ensure strict adherence to health and safety protocols and maintain accurate inventory records.
- Develop and implement strategies to enhance key performance indicators (KPIs) such as sales volume, profitability, and customer loyalty.
- Effectively manage operational and administrative tasks while maintaining a customer-centric approach.
- Demonstrate a proven track record of driving business growth and improvement through data-driven decision making.
- Display strong analytical and problem-solving skills to inform strategic business decisions.
- Exhibit exceptional leadership and communication abilities to inspire teams and promote a positive work environment.
- Focus on delivering world-class customer experiences and continually enhancing satisfaction ratings.
