Services Sales Engineer

4 weeks ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Responsibilities

  • Lead the sales growth & operations for services sales, including AMC, CAC retrofit, parts, CE upselling and major CAC out of warranty sales deals.
  • Formulate and implement collaborative business strategies with major accounts and sales partners to drive the growth of the CAC service sales, market share, and customer satisfaction.
  • Identify and pursue new business opportunities, to build a pipeline expanding the client portfolio in key sectors such as hospitality, retail, corporate, and education.
  • Generate and follow up on CAC services sales leads from existing and potential customers.
  • Conduct market research to assess competitive positioning, pricing strategies, and customer needs.
  • Provide market insights and sales projections to support business planning.
  • Recommend tailored solutions based on client requirements and industry trends.
  • Conduct seminars, technical presentations, ROI studies and product demonstrations for clients and sales partners.
  • Develop strong relationships with key clients, acting as a trusted advisor for CAC solutions.
  • Provide post-sales support, ensuring customer satisfaction and long-term retention through collaboration with the service team
  • Maintain a deep understanding of CAC products—including features, functionalities, and integration capabilities—in order to effectively recommend, detail, market, and deliver product training to internal teams and partners.
  • Leverage existing AMC contacts to identify opportunities and establish new connections through strategic networking to build retrofit and CE upselling opportunities

Educational Qualification

  • Bachelor Degree in Mechanical or Electrical engineering.
  • Additional certifications in HVAC service sales or project management are a plus.

Experience

  • Years of Experience: 5 - 8 Years
  • Field of Experience :
    • Minimum 5 years of experience in HVAC service sales, with a focus on AMC, retrofit, and parts.
    • Strong track record in business development and contract negotiation.

Skills

  • Technical knowledge in CAC products, not limited, chillers, VRFs, AHUs, FCUs, package AC, and ducted split
  • Excellent skills in sales services and building a sales pipeline
  • Excellent negotiation, communication, and relationship management abilities.
  • Technical troubleshooting expertise
  • Analytical problem-solving ability

Job Remarks

  • Preferred Language: Arabic, English
  • Job Country : Kuwait
  • Duty Shift / Timings : One Shift / 8:00 am - 4:00 pm
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