Hospital Patient Coordinator

2 days ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Job Description:

• Collaborate with the multi-disciplinary team to ensure seamless patient experiences.
• Conduct thorough patient identification processes, including verification of Civil ID and insurance cards.
• Obtain required documents for specific cases, such as delivery & D & C cases, and gynecology cases.
• Update patient data, including contact information and insurance details, before admission.
• Process billing for cash patients and obtain necessary signatures from patients related to their insurance companies.
• Verify approval conditions prior to admission, explaining package and approval details to patients.
• Collect down payments for rejected codes or items, including accommodation stays in packages for insurance patients.
• Ensure patients sign all admission documents related to their insurance companies, providing a copy of the invoice.
• Maintain confidentiality at all times, avoiding sensitive conversations in common areas.
• Keep the admission office clean and organized, adhering to hospital standards.
• Submit daily insurance claims on behalf of the hospital.

Job Requirements:

• A high university degree or equivalent qualification is required.
• Two years' experience in a similar position within a hospital setting is preferred.
• Proficiency in Arabic and English is essential.
• Strong computer skills are necessary for efficient performance.
• Excellent communication and phone etiquette skills are vital for effective interactions with patients and colleagues.


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