Client Experience Specialist

4 hours ago


Kuwait City, Al Asimah Client of Tiffany Full time
Job Description

The Client of Tiffany is seeking a highly skilled Client Experience Specialist to join our team. As a Client Experience Specialist, you will play a key role in ensuring that clients have a positive and memorable experience when interacting with our sales team.

Key Responsibilities
  • Partner with store leaders to identify opportunities for improvement through observation, sales dashboards, and NPS scores.
  • Develop and implement coaching plans that address specific business objectives and learning needs.
  • Establish regular check-in schedules with store leadership to discuss progress and opportunities.
Training Preparation & Delivery
  1. Collaborate with store leadership to develop and deliver training programs that enhance employee knowledge and skills.
  2. Organize and facilitate inspiring and impactful in-store onboarding experiences for new hires.


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