Director of Client Experience

4 hours ago


Kuwait City, Al Asimah LVMH Full time

Job Description:

The Assistant Store Director is responsible for leading a team of sales associates, driving sales growth, and delivering exceptional customer experiences. This is an exciting opportunity to join our Givenchy team and contribute to the success of one of the world's leading luxury retailers.

Key Responsibilities:

  1. Develop and implement sales strategies to drive business results.
  2. Lead by example, demonstrating a passion for luxury retail and a commitment to delivering exceptional customer experiences.
  3. Manage and develop a team of sales associates, providing coaching, feedback, and guidance to ensure they have the skills and knowledge needed to succeed.
  4. Promote a culture of service excellence, ensuring that every customer interaction is positive and memorable.
  5. Partner with the Store Director to oversee all aspects of store operations, including visual merchandising, inventory management, and loss prevention.
  6. Stay up-to-date with industry trends and competitor activity, identifying opportunities to stay ahead of the curve.
  7. Foster strong relationships with local business partners and community leaders, promoting Givenchy's reputation as a leader in luxury retail.
  8. Collaborate with cross-functional teams to drive business results, including marketing, product development, and logistics.

About LVMH:

LVMH is a world-leading luxury goods group, with a portfolio of iconic brands including Louis Vuitton, Moët & Chandon, and Givenchy. We are committed to creating unforgettable experiences for our customers and building long-term relationships with our clients.



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