Luxury Client Experience Manager

4 hours ago


Kuwait City, Al Asimah LVMH Full time

Job Description:

The role of Luxury Client Experience Manager at LVMH involves driving clienteling strategies in-store, fostering a client-centric mindset within the team, and elevating relationships with top clients.

Key Responsibilities:

  • Lead store participation in international events to deliver clienteling objectives.
  • Develop and execute action plans for top clients to drive value growth.
  • Recruit and map potential high-value profiles for the store.
  • Oversee client selection for events and experiences.
  • Manage client entertainment budgets and propose cost-saving solutions.
  • Be responsible for allocating and monitoring client gifts.

Requirements:

  • Minimum 5 years' experience in private client relations.
  • Ability to lead teams and drive clienteling strategies.
  • Strong understanding of client development and CRM principles.
  • Excellent communication and relationship-building skills.


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