Customer Experience Manager

12 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

**Job Description:**

We're looking for a Customer Experience Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L

As a Customer Experience Manager, you will be responsible for ensuring that our guests receive exceptional service and have an overall positive experience while staying with us.

**Key Responsibilities:

• Manage the front desk operations and ensure a smooth check-in and check-out process for guests

• Respond to guest inquiries and resolve any issues in a prompt and professional manner

• Provide recommendations on local attractions and activities to enhance the guest experience

**Requirements:

• High school diploma or equivalent required

• 1-2 years of customer-facing experience in a hotel or hospitality setting

• Excellent communication and interpersonal skills



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