Sales and Customer Service Professional

2 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
About the Position

We are looking for a highly skilled and experienced Fashion Advisor to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The ideal candidate will have a strong background in high-end retail fashion, excellent communication skills, and a passion for delivering exceptional customer service.

Main Responsibilities:
  • Customer Service:
  • Promote high customer service standards throughout the shopping experience
  • Attend to customer needs
  • Actively seek inputs from customers and efficiently address complaints to reinforce service standards
  • Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.
  • Update clients on upcoming events
  • Provide support in VIP events and ensure proper follow up with clients as needed
  • Inform clients about policies and procedures to ensure transparency; including refund and exchange policies
  • Sales & POS:
  • Meet and maximize cross selling & up selling sales targets
  • Adhere to the standards of operations
  • Support the manager in achieving the Boutique's goal
  • Ensure security procedures for merchandise are observed at all stages in the sales process
  • Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand's image
  • Process accurately and efficiently cash register operations from opening to close and protect company assets
  • Support in efficient cost allocation by optimally using Boutique products and not exceeding availability


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