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Reward Structure Specialist
17 hours ago
Loyalty Program Framework
We are looking for a skilled Reward Structure Specialist to design and implement a loyalty program framework that aligns with our business goals and customer preferences.
The ideal candidate will have a deep understanding of loyalty program mechanics, data analytics, and customer engagement strategies.
Key Responsibilities:
- Design a customized loyalty program framework that rewards customer loyalty and encourages repeat business.
- Develop and implement a reward structure that balances customer satisfaction and company profitability.
- Collaborate with cross-functional teams to integrate loyalty program elements into existing systems.
- Monitor and analyze program performance using data analytic tools.
- Cultivate strategic partnerships with external partners to enhance program offerings.
- Lead training sessions for internal teams on loyalty program best practices.
Requirements:
- Bachelor's degree in Business, Marketing, Information Technology, or a related field.
- 3-9 years of experience in loyalty program management.
- Strong understanding of loyalty program mechanics, data analytics, and customer engagement strategies.
- Strategic thinking and problem-solving abilities.
- Excellent project management and communication skills.
About Us:
Al Mulla Group is a leading player in the remittance industry, committed to delivering exceptional customer experiences through innovative products and services.
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