Reward Structure Specialist

17 hours ago


Kuwait City, Al Asimah Al Mulla Group Full time

Loyalty Program Framework

We are looking for a skilled Reward Structure Specialist to design and implement a loyalty program framework that aligns with our business goals and customer preferences.

The ideal candidate will have a deep understanding of loyalty program mechanics, data analytics, and customer engagement strategies.

Key Responsibilities:

  1. Design a customized loyalty program framework that rewards customer loyalty and encourages repeat business.
  2. Develop and implement a reward structure that balances customer satisfaction and company profitability.
  3. Collaborate with cross-functional teams to integrate loyalty program elements into existing systems.
  4. Monitor and analyze program performance using data analytic tools.
  5. Cultivate strategic partnerships with external partners to enhance program offerings.
  6. Lead training sessions for internal teams on loyalty program best practices.

Requirements:

  • Bachelor's degree in Business, Marketing, Information Technology, or a related field.
  • 3-9 years of experience in loyalty program management.
  • Strong understanding of loyalty program mechanics, data analytics, and customer engagement strategies.
  • Strategic thinking and problem-solving abilities.
  • Excellent project management and communication skills.

About Us:

Al Mulla Group is a leading player in the remittance industry, committed to delivering exceptional customer experiences through innovative products and services.



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