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E-commerce Operations Leader

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

About the Role

The E-commerce Manager will be responsible for leading and managing all aspects of e-commerce operations, including sales channels, product listings, pricing, and inventory management.

Key Responsibilities

  • Strategic Planning: Develop and implement e-commerce strategies aligned with company goals, analyzing market trends and customer behavior to identify opportunities for growth and improvement.
  • Sales Channel Management: Manage and optimize online sales channels, such as websites, social media, and online marketplaces, ensuring seamless customer experiences and high conversion rates.
  • Product Management: Create and manage product listings, descriptions, and pricing in the online store, ensuring accuracy, appeal, and consistency across all channels.
  • Budgeting and Financial Management: Develop and manage e-commerce budgets, including advertising and promotion spending, ensuring effective use of resources and maximizing return on investment.
  • Team Leadership: Lead and motivate a team of e-commerce professionals, providing guidance and support to ensure successful execution of e-commerce strategies.
  • Customer Service: Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store.