Client Experience Director

1 week ago


Kuwait City, Al Asimah LVMH Full time
Job Summary: Client Experience Director

We are seeking an experienced Client Experience Director to join our team. As the leader of our Private Client Relations team, you will be responsible for driving the clienteling strategy in store, fostering a client-centric mindset with the team.

You will oversee client experience initiatives, develop outreach campaigns, and ensure each member of the team acts as a representative of the brand.

Main Responsibilities:

  • Drive the clienteling strategy in store, fostering a client-centric mindset with the team.
  • Oversee client experience initiatives, ensuring exceptional customer service and satisfaction.
  • Develop outreach campaigns, events & animations to recruit new clients and engage existing clients.
  • Ensure each member of the team acts as a representative of the brand.


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